Privacy Policy
Privacy Policy
Effective date: May 2026
Flightdeck Consulting (“us”, “we”, or “our”) operates www.flightdeckconsulting.com (the “Service”).
This page explains our policies regarding the collection, use, and disclosure of personal data when you use our Service.
Information We Collect
We collect personally identifiable information including your name, email address, phone number, and location when you purchase a product or book a coaching session. We also collect standard usage data including IP addresses, browser type, and pages visited.
How We Use Your Information
We use your data to deliver and improve our services, process bookings and payments, respond to enquiries, and send relevant communications. We do not sell your personal data to third parties.
Cookies
We use cookies to operate and improve our Service. You can disable cookies in your browser settings, though some features may not function correctly as a result.
Third Party Services
We use Google Analytics to monitor website traffic. For more information visit policies.google.com/privacy
Data Security
We take reasonable steps to protect your personal data, though no internet transmission is 100% secure.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access and correct your personal information. To make a request contact us at info@flightdeckconsulting.com
Children’s Privacy
Our Service is not directed at anyone under 18. We do not knowingly collect data from minors.
Refund & Cancellation Policy
Digital products and workbooks are non-refundable once downloaded. For coaching sessions, cancellations made more than 48 hours prior to the scheduled session will receive a full refund. Cancellations within 48 hours are non-refundable. If you are unsatisfied with your coaching session please contact us at info@flightdeckconsulting.com and we will work to find a fair resolution.
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